✆ +49 (0)89 215 545 20
 
Do you need help?

✆ +49 89 2155 4520
info@jwhisky.com

Frequently
asked questions

 

ORDER

 
Payment Methods

We offer the following payment methods:

  • PayPal
  • Visa / MasterCard / AmericanExpress
  • Invoice (Klarna, 2,99€)
  • Pay in advance

Please do not initiate a return debit, but contact us beforehand. Otherwise, you may incur additional costs of up to € 10 through return debits.

 
Order without a user account

You have the option of ordering from us without having to create a user account.

 

SHIPPING

 
Shipping costs
Shopping cart value EU Germany Great Britain Switzerand
over 79 € 5,90 € 0,00 € 14,90 € 9,90 €
under 79 € 9,90 € 5,90 € 9,90 € 12,90 €

 

We do not bear any customs fees.

 
Shipping provider
We ship with DHL, DPD or GLS. If you expressly prefer a provider, please contact us immediately.
 
Delivery time
We will dispatch your order on the same day or the next day after we have received your payment. The delivery time is usually 3-4 working days.
 

CONTACT

 
Contact options

We are happy to answer any questions you may have:

- Phone (Mo-Fr, 9am - 6pm): +49 89 2155 4520
- Email: info@jwhisky.com
- Post:

JWHISKY
Montgelasstr. 33
81679 München
Germany

 
Newsletter subscription / unsubscription

Wir senden maximal 1x im Monat einen Newsletter!

Eine Abmeldung ist jederzeit mit einem Klick möglich.

 

RETURN

 
Revocation
You can cancel the contract within 14 days. Details can be found in the cancellation policy.
 
Rücksendung

Please contact us before returning. If you want to return the goods, please send an insured package.


 
 

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